Overview
You have 14 calendar days from delivery to request a return. Items must be unused, in original packaging, and in perfect condition. Return shipping is paid by the customer unless the item is defective or incorrect, and refunds are processed to the original payment method once inspected.
You have 14 calendar days from the receipt of your order to request a return.
Items must be returned unused, in perfect condition, and with their original packaging and tags. Return shipping costs will be borne by the customer, unless the item received is defective or incorrect.
Once the product is received and inspected, we will issue a refund using the same payment method used for the purchase.
Shipping Returns
To return your product, you should mail your product to: Carrer de la Mare de Déu dels Àngels 24, 03730 Jávea/ Xàbia, Spain.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need Help?
Contact us at info@arkadiafightgear.com for questions related to refunds and returns.